Privacy Policy

At Rolling Hills Casino Resort, we respect your right to privacy and take the protection of your personal data very seriously. This Privacy Policy outlines our practices regarding the collection, storage, processing, transfer, sharing and deletion of Personal Data (as defined below) that you provide to us or that is collected from your use of our website, online services, software applications, mobile apps, and any other products or services offered by Rolling Hills Casino Resort ("Services").

What does this Privacy Policy cover?

This Privacy Policy covers the processing of personal data related to:

User accounts: information provided when creating an account on our website.
Website usage: browsing behavior (e.g., pages visited), technical data about your device, and interactions with content or advertising displayed on our site.
Customer support requests: communication history between you and our customer support team.

What does Rolling Hills Casino Resort collect?

Rolling Hills Casino Resort collects the following types of Personal Data:

Account-related information: username/email address, password (hashed), first name, last name.
Technical data: device type, browser used, operating system, screen resolution, language preference.
Communication history: email exchanges with our customer support team.

How does Rolling Hills Casino Resort collect Personal Data?

Rolling Hills Casino Resort collects your information directly through:

Registration form when creating an account on our website or mobile app.
Browsing behavior while using our Services (e.g., pages visited, interactions).
Customer support requests via email exchanges between you and our team.

How does Rolling Hills Casino Resort use Personal Data?

We may process your data for the following purposes:

Account administration: managing user accounts, verifying identities.
Security measures: protecting against fraud, abuse of Services, or unauthorized access to our site.
Service improvement: enhancing features and overall customer experience based on usage patterns and feedback.

What are Rolling Hills Casino Resort's sharing practices?

We only share your Personal Data with:

Service providers: companies that assist us in delivering the Services (e.g., technical support).
Payment processors: for payment-related services but only to the extent necessary.
Legal authorities: as required by law, court order, or in case of emergencies.

Data retention and deletion

Rolling Hills Casino Resort retains your Personal Data:

For as long as is reasonably needed for the purposes outlined above (e.g., account management).
Until you request deletion.

You have control over most data types through our Services:

You can change personal preferences or update information in user account settings.
Request deletion of communication history with customer support team by contacting us directly.

Transferring Personal Data outside your region

Rolling Hills Casino Resort's processing may involve transferring your Personal Data to a different country than where you're accessing the Service from.

This Privacy Policy is subject to change. We will provide reasonable notice in case substantial changes affect how we collect, store or share personal information about you.

Please direct any questions regarding this policy to our support team.